Introduction
pixelrise B.V. ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. We are the data controller for the personal information we collect about you.
Data Controller Information
The data controller responsible for your personal information is:
- Company: pixelrise B.V.
- Address: Nieuwstraat 121, 1369 FL Almere, Flevoland, Netherlands
- Registration Number: 60392847
- VAT Number: NL875904632B01
- Email: privacy@pixelrise.world
- Phone: +31 369814134
Data We Collect
We may collect the following types of personal information about you:
Information You Provide Directly
When you contact us through our website forms, email, or phone, we collect data such as:
- Name and contact details (email address, phone number, postal address)
- Project details and requirements
- Budget information and preferences
- Any other information you choose to provide in your communications with us
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website and search terms used
- Cookies and similar tracking technologies (see our Cookie Policy for more details)
How We Use Your Information
We use your personal data for the following purposes based on legitimate business interests and legal obligations:
- Service Provision: To provide construction and contracting services, respond to enquiries, and manage projects
- Communication: To communicate with you about our services, respond to your requests, and provide customer support
- Business Operations: To manage our business operations, including accounting, invoicing, and record keeping
- Legal Compliance: To comply with legal obligations and regulations in the construction industry
- Website Improvement: To analyse website usage and improve our online services
- Marketing: To send you information about our services (only with your consent or where we have a legitimate interest)
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for specific processing activities
- Contract Performance: Where processing is necessary to perform a contract with you
- Legitimate Interests: Where we have legitimate business interests that are not overridden by your privacy rights
- Legal Obligation: Where we need to comply with legal or regulatory requirements
Data Sharing
We may share your personal information with:
- Service Providers: Third-party contractors, suppliers, and professional advisors who assist with our business operations
- Legal Requirements: Authorities when required by law or to protect our legal rights
- Business Transfers: In connection with any merger, sale, or transfer of our business assets
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
International Data Transfers
Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
- Contact Enquiries: Up to 2 years from last contact
- Client Records: 7 years after project completion (for legal and tax purposes)
- Website Analytics: Up to 26 months
- Marketing Data: Until you withdraw consent or opt out
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request that we limit how we use your data
- Right to Data Portability: Request transfer of your data to another organisation
- Right to Object: Object to processing based on legitimate interests or for marketing purposes
- Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and staff training
- Secure data storage and backup procedures
Contact Information
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:
Complaints
If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@pixelrise.world or call us at +31 369814134. Our team is here to help and will respond to your enquiry promptly.